Terms & Conditions

Effective Date: January 1, 2025

Welcome to DFW Black Car & Limo (“we,” “us,” or “our”). By accessing or using our website, services, and booking platform (the “Services”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use our website or Services.

1. Use of Our Services

Eligibility: You must be at least 18 years old and capable of entering into a binding contract to use our Services. By using our website or booking a service, you confirm that you meet these requirements.

Account Creation: To make a booking, you may need to create an account. You agree to provide accurate, current, and complete information when creating your account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Booking and Payment: When you book a limousine service, you agree to pay all applicable fees as outlined during the booking process. Payment must be made using an accepted method, including credit/debit cards or other payment platforms specified on the website.

2. Services Provided

We provide limousine transportation services, which include but are not limited to:

  • Airport Transfers

  • Special Event Transportation (e.g., weddings, parties, corporate events)

  • Hourly Charters

  • Long-Distance Travel

Service availability, pricing, and routes may vary and are subject to change without notice.

3. Booking and Cancellations

Booking Confirmation: Once your booking is confirmed, you will receive a confirmation email with the details of your reservation, including the time, location, and the vehicle type.

Cancellations and Refunds: Cancellations must be made within 24 hours of the scheduled pick-up time to receive a full refund. If a cancellation is made after this period, a cancellation fee of 20% will apply. Please review our cancellation policy at the time of booking for specific details.

Late or No Show: If you are not present at the designated pick-up location at the agreed time, the service will be considered a “no-show,” and you may be charged the full amount for the reservation.

4. Customer Responsibilities

Accurate Information: You agree to provide accurate and complete information during the booking process, including the correct pick-up location, drop-off address, and any other relevant details.

Timeliness: You agree to be at the designated pick-up location at the specified time. Any delays may result in additional charges for waiting time or other services.

Conduct: You and your passengers agree to behave respectfully while using our services. We reserve the right to terminate the ride if passengers are disruptive, abusive, or engage in illegal activities, without any refund.

Damages: You are responsible for any damages caused to the vehicle during the service. Additional charges may apply for cleaning or repairs.

5. Pricing and Payment

Pricing: The price for our services is determined at the time of booking and is based on factors such as distance, time, vehicle type, and any applicable taxes or surcharges.

Changes in Pricing: We reserve the right to modify our prices at any time, but such changes will not affect bookings that have already been confirmed.

6. Limitation of Liability

Indemnification: To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless DFW Black Car & Limo, its affiliates, employees, and agents from any claims, damages, losses, liabilities, or expenses arising from your use of our services.

Limitation of Liability: We are not responsible for any delays, accidents, or incidents that occur due to external factors such as weather, traffic conditions, road closures, or mechanical failures. Our liability for any damages is limited to the amount you paid for the service.

7. Privacy Policy

By using our website and services, you acknowledge and agree to our Privacy Policy, which explains how we collect, use, and protect your personal information. You can view our Privacy Policy here.

8. Prohibited Activities

You agree not to:

  • Engage in any unlawful activity during the use of our services.

  • Disrupt or interfere with the operation of our services or the website.

  • Use the website or services for any fraudulent or malicious purposes.

9. Force Majeure

We are not liable for any failure to perform our obligations due to events beyond our control, including but not limited to natural disasters, labor strikes, government regulations, pandemics, or technical failures.

10. Modifications to These Terms

We may update these Terms and Conditions from time to time. When changes are made, the updated Terms will be posted on our website with an updated effective date. Your continued use of our services after such changes signifies your acceptance of the updated Terms.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of Texas, USA. Any disputes arising from these Terms or the use of our services will be resolved through [Arbitration/Mediation], and you agree to submit to the exclusive jurisdiction of Texas, USA.

12. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:

DFW Black Car & Limo
Email: [email protected]
Phone: (972) 587 6746
Address: 2711 FM-407, Flower Mound, TX 75028-2449, United States

Welcome to DFW Black Car & Limo (“we,” “us,” or “our”). By accessing or using our website, services, and booking platform (the “Services”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree with

these Terms, please do not use our website or Services.

1. Use of Our Services

Eligibility: You must be at least 18 years old and capable of entering into a binding contract to use our Services. By using our website or booking a service, you confirm that you meet these requirements.

Account Creation: To make a booking, you may need to create an account. You agree to provide accurate, current, and complete information when creating your account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Booking and Payment: When you book a limousine service, you agree to pay all applicable fees as outlined during the booking process. Payment must be made using an accepted method, including credit/debit cards or other payment platforms specified on the website.

2. Services Provided

We provide limousine transportation services, which include but are not limited to:

  • Airport Transfers

  • Special Event Transportation (e.g., weddings, parties, corporate events)

  • Hourly Charters

  • Long-Distance Travel

Service availability, pricing, and routes may vary and are subject to change without notice.

3. Booking and Cancellations

Booking Confirmation: Once your booking is confirmed, you will receive a confirmation email with the details of your reservation, including the time, location, and the vehicle type.

Cancellations and Refunds: Cancellations must be made within 24 hours of the scheduled pick-up time to receive a full refund. If a cancellation is made after this period, a cancellation fee of 20% will apply. Please review our cancellation policy at the time of booking for specific details.

Late or No Show: If you are not present at the designated pick-up location at the agreed time, the service will be considered a “no-show,” and you may be charged the full amount for the reservation.

4. Customer Responsibilities

Accurate Information: You agree to provide accurate and complete information during the booking process, including the correct pick-up location, drop-off address, and any other relevant details.

Timeliness: You agree to be at the designated pick-up location at the specified time. Any delays may result in additional charges for waiting time or other services.

Conduct: You and your passengers agree to behave respectfully while using our services. We reserve the right to terminate the ride if passengers are disruptive, abusive, or engage in illegal activities, without any refund.

Damages: You are responsible for any damages caused to the vehicle during the service. Additional charges may apply for cleaning or repairs.

5. Pricing and Payment

Pricing: The price for our services is determined at the time of booking and is based on factors such as distance, time, vehicle type, and any applicable taxes or surcharges.

Changes in Pricing: We reserve the right to modify our prices at any time, but such changes will not affect bookings that have already been confirmed.

6. Limitation of Liability

Indemnification: To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless DFW Black Car & Limo, its affiliates, employees, and agents from any claims, damages, losses, liabilities, or expenses arising from your use of our services.

Limitation of Liability: We are not responsible for any delays, accidents, or incidents that occur due to external factors such as weather, traffic conditions, road closures, or mechanical failures. Our liability for any damages is limited to the amount you paid for the service.

7. Privacy Policy

By using our website and services, you acknowledge and agree to our Privacy Policy, which explains how we collect, use, and protect your personal information. You can view our Privacy Policy here.

8. Prohibited Activities

You agree not to:

  • Engage in any unlawful activity during the use of our services.

  • Disrupt or interfere with the operation of our services or the website.

  • Use the website or services for any fraudulent or malicious purposes.

9. Force Majeure

We are not liable for any failure to perform our obligations due to events beyond our control, including but not limited to natural disasters, labor strikes, government regulations, pandemics, or technical failures.

10. Modifications to These Terms

We may update these Terms and Conditions from time to time. When changes are made, the updated Terms will be posted on our website with an updated effective date. Your continued use of our services after such changes signifies your acceptance of the updated Terms.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of Texas, USA. Any disputes arising from these Terms or the use of our services will be resolved through [Arbitration/Mediation], and you agree to submit to the exclusive jurisdiction of Texas, USA.

12. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:

  • Message Types: Users will receive promotional and informational messages.
  • Message Frequency: Messages will be sent weekly.
  • Message and Data Rates: Rates may apply to messages.
  • SMS Opt-Out: Include instructions like ‘Text STOP to unsubscribe.’
  • Help Instructions: Include guidance such as ‘Text HELP for assistance.’

DFW Black Car & Limo
Email: [email protected]
Phone: (972) 587 6746
Address: 2711 FM-407, Flower Mound, TX 75028-2449, United States